Comments on: Review: My Experience with Book Depository to the Philippines

By: Angelica

Angelica — Tue, 04 Feb 2020 23:54:36 +0000

Hi again! Never mind my above comment. I read your post on your experience at customs. There are indeed many corrupt officers there, sadly. Anyways, thank you so much!

By: Angelica

Angelica — Tue, 04 Feb 2020 23:31:46 +0000

Hi! I've just placed an order on BD (so excited to receive thr books!) but then I also just had a thought because I had a coworker who used to work at customs. I read here that you were not charged for anything more than the price of the books. Was there any instance that you were asked to pay for duties and taxes (and other adulting words)? I really hope the delivery is as smooth as the transaction. Also, thanks for this! It helped me finally make the decision of purchasing.

By: Erika E.

Erika E. — Thu, 16 Jan 2020 06:24:46 +0000

Hi! I’m glad that my post was able to help even in the slightest way. Yes, I suppose you can wait for another 3-4 weeks. Maybe to 6 weeks. Nov-Jan is a challenging season for overseas deliveries because it’s the holiday season (Thanksgiving, Boxing day, etc), so they take longer during these months. Just be patient. BD is always very accommodating anyway. 🙂

By: Erika E.

Erika E. — Thu, 16 Jan 2020 06:19:17 +0000

There are cases where the books are not dispatched on the same day. You can check the status on your BD account if they’re dispatched on the same day. And maybe wait another week or two. Then if it still doesn’t arrive, maybe you can approach their customer service.

By: Erika E.

Erika E. — Thu, 16 Jan 2020 06:17:21 +0000

Hi! Maybe because it’s the holiday season that’s why it’s taking a little longer. That happens. If by 6th week mark it still hasn’t arrive, I think you can contact BD.

By: Micky

Micky — Mon, 13 Jan 2020 10:51:49 +0000

Hi! Please help I order a ecg ruler pocketcard last december 18, 2019. Is it really long to wait my order to arrive? Thanks